FAQs

Below are frequently asked questions, you may find the answer for yourself

While there are a number scams on the internet claiming to be real online dispensaries who sell legal marijuana, we assure you we are not one of them. We have been in the been in both cultivating, and selling end of the marijuana industry for over a decade, all while building a great rapport amongst patients from Colorado to California. We understand the needs of medical patients that may have trouble purchasing their medicine from a dispensary for any number of reasons and believe they shouldn’t be forced to have to buy illegally on the streets. We have made the decision to offer full access to our site to medical patients so they may have safe access to their medicine at any time.

Safety is our number one priority for both patient and staff, and are happy to say we have had a zero incident rating thus far. From delivery to members receiving their designated package, both our team and members have given us a 10/10 approval rating!

We understand the needs of medical patients that may have trouble purchasing their medicine from a dispensary for any number of reasons and believe they shouldn’t be forced to have to buy illegally on the streets. We have made the decision to offer full access to our site to medical patients so they may have safe access to their medicine at any time.

Clients who are over the age of 19 are qualified to purchase medical marijuana through our site.

Unfortunately, at his time, orders must be placed online and shipped to you.

We are currently Only accepting payments made using Credit Card, Bitcoins and GiftCards (Amazon and Itunes) for the time being.

Let us know immediately if you have not received your order and we’ll start a trace with Courier Service to locate your package.

Typically, if the tracking number does not work it could be 2 likely circumstances;

  1. The Courier Agency website has not yet updated their system to include your tracking number. Please allow till the end of day
  2. Please insure that the tracking number is typed in correctly

You can contact us on our live chat for any further assistance.

Once your order is placed, our team ensures that the product meets our top standards. We vacuum seal the contents to conceal the smell and retain freshness. Your concerns come first, so we’ll mail your product in discrete packaging to ensure the order successfully makes it to your door without raising any unwanted attention.

Shipment arrival depends on where you are located in. Typically, packages are estimated to arrive at your door within two to three business days via Express Mail. You can be assured that your order is of the up most priority when it comes to the arrival of your order.

We do not accept large orders that exceed quantities stated on our site as it is intended for personal or medical use only. However, you can place multiple orders at any given time. Should you be a care provider, You can place large orders after speaking with support and verified that it is not for other purposes .

If you have not received your order 48 hours after the estimated time of arrival, contact us immediately via live chat on our website or email address. We will conduct an investigation and take the necessary steps to ensure your package arrives to you safely.

If you would like to add or edit your order, you’ll need to enter a new order and we will cancel your original order. Please contact live chat or email sales@realmarijuanaonlinestore.com with the order number you would like canceled.

If a customer has placed an order and completed interact e transfer but wants to add/change their order, simply contact us as soon as possible to avoid extra shipping costs.

If you would like your order canceled and it has not shipped out yet, please email sales@realmarijuanaonlinestore.com

*Please note that our efforts are to ensure that you receive your order as quickly and accurately as possible.

You will received an email with tracking number within 2-3 hours after payment.